After more than 30 years in IT, on software industry projects, quality and testing practitioner Isabel Evans is now a part-time post graduate student at the University of Malta. Her research focuses on human factors in test automation. Her interest in this topic arose from real-life experiences as a test manager, quality manager and test consultant. Isabel authored Achieving Software Quality Through Teamwork and chapters in Agile Testing: How to Succeed in an eXtreme Testing Environment, The Testing Practitioner, and Foundations of Software Testing. A popular speaker and story-teller at software conferences worldwide, Isabel has chaired EuroSTAR (2019) and HUSTEF (2018), as well as presenting tutorials and keynotes at conferences world-wide. She is a Chartered IT Professional and Fellow of the British Computer Society, and received the 2017 EuroSTAR Testing Excellence Award.