Mia is a Professional Scrum Trainer and Enterprise Agile Coach. She is a Founding Partner in Zen Ex Machina and has Product Management, Program Management and large scale Scrum Implementation experience in Government, and Commercial organisations. her clients include the Australian Taxation office, Dept of Industry and Innovation, Nestle and Australian Bureau of Statistics. Mia has over 15 years senior management experience leading service delivery teams and implementing ICT programs from planning through to implementation. Mia leverages her extensive experience in product and project management capability to deliver programs using PRINCE2 and Scrum to introduce the efficiency, process improvement and planning. Mia has a Master of Business Administration (MBA), a Post Graduate Diploma in Management and a Bachelor of Commerce. Mia is a PST and has CSM, CAL-1, CSP0, SPC4, SA, PSM I, PSM II and PSM III, PSK and PRINCE2 certification.